CV
Jay Merry
Brighton, UK
Experience
Apr 2018 - Present
Digital Product Designer; RSA Group
Dec 2017 - Apr 2018
Senior Hybrid Designer; HSBC / We Are Friday, London
Apr 2017 - Nov 2017
Lead UX; Bank of Ireland / Capgemini, Dublin
Sept 2016 - April 2017
Lead UX / CX & Service Design; HSBC
Jan 2016 - June 2016
Lead UX / CX & Service Design; Prudential
Dec 2014 – Dec 2015
Lead UX for HSBC - Agency: HeathWallace
Aug 2014 - Oct 2014
UX & CRO Consultant; MoneySupermarket / MoneySavingExpert
2011 – 2014
Lead UX & Creative Designer; Simply Business
Awards
Technology In Insurance Awards:
2012 Best Mobile Site
Invision Awards & NewMedia Magazine:
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Best Interactive Storytelling
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Creative and Technical excellence
European Multimedia Association (EMMA) Awards:
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Best Online Game
Skills
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UX Concepts, Design & Prototyping
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UI design
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Multimedia and Interaction design – IxD
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User / Customer research and testing
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Wireframing (From low level Scamps through to Hi-Fidelity annotated screens)
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User journeys, flow diagrams, task analysis and story-mapping and problem solving
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Visual concepts & prototyping
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Storyboarding
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Responsive Web design
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Mobile Tools, Comparison, and Quote/Application Design
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Product design
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Motion Design
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Filming & Editing
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Graphic design
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UX & Design Processes inc. Lean, Agile, Waterfall
Tools & Applications
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Axure, Balsamiq, Omnigraffle,
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Google Analytics and Webtrends, Visual Web Optimiser (A/B + MVT),
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Morae testing tool,
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Adobe: Photoshop, Illustrator, Fireworks, Edge Animate (Creative interactive & animated web content in HTML 5, CSS), Premiere, After Effects, Dreamweaver,
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Final Cut Pro, Motion,
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MS Office and iWorks,
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Pencil and Paper